RETURNS

RETURNS POLICY

Claire Hill South Africa is committed to sending every item in perfect condition. However, if for any reason after using the products as directed and consistently you are not satisfied, you need to please notify Claire Hill South Africa customer service within 30 days for a refund. We offer a 100% money back guarantee within 30 days of your first purchase.

Only one of each product is covered by this guarantee. Simply, notify us and return the unused portion and we will remit your account (less shipping costs).

Please notify us as soon as you have an issue and intend to return your order. Contact customer service via hello@clairehill.co.za for return instructions. We strongly recommend that your parcel be sent via courier (where a tracking number is available). We cannot accept liability for returned goods lost in transit.

Once your item has been received and accepted by customer service, your refund will be completed via the original payment method.

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